Overview:

Field service is a vital component for product-oriented organizations. In today’s demanding service environment, closed-loop service delivery from service request prioritizing of needed actions to dispatch, debrief and invoice is essential for managing customer satisfaction and profitability. Field service personnel equipped with mobile applications, have immediate access to customer history, product data, orders, service inventory, parts availability and much more.

We specialize in Field Service solutions with wireless communications that provide companies with a real-time view into their remote operations, allowing them to compete more effectively and improve their productivity
and profitability.

We provide a "One Stop Shop" solution for all Field Service needs

Features & Key Benefits:

·         Increased technician productivity

·         Improved billing for stock and parts

·         Improved tracking of loan equipment

·         Less paperwork

·         Real-time dispatch, job closeout, and reporting.

·         Drag and drop graphical, easy-to-use
      Schedule Board.

·         Manage field inventory including parts, tools,
      equipment and trunk/office/customer stock.

·         Enforce tracking of parts and labor usage.

·         Enable web-based customers to log service
      requests, check repair status, and monitor returns.

·         Faster billing cycle - improving cash flow